Institute: Vállalkozásmenedzsment Intézet (1084 Budapest, Tavaszmezõ u. 15-17.) Credit: 3
Type of classes: Nappali Language: angol Semester: 2017/18/2
Level: Mûszaki menedzser BSc angol nyelvû képzés;
Responsible Teacher: Dr. Reicher Regina Zsuzsánna Teacher(s): dr. László Gábor;
Consultations (total/week): Heti Lectures: 2 Practice lectures: 1 Labs: 0 Consultations: 0
Type of Exam: vizsga
Aim of the subject: The course explores how the landscape of quality management is changing and evolving. The objective of this course is to provide students with an
understanding of the concepts, the theory and the practice of the concepts. The course is a combination of lecturing, problem solving, tutorial and
discussion sections. To achieve the required progress in the material, students must use the Text during the classroom hours and should follow the
material from the Text on a regular basis.
Requirements during the semester
(homeworks, essays,
excercises, teamworks,
part and final
oral/written exam etc.):
Students will be required to conduct research and gather information for their presentations. Each group will be required to give a presentation
at the end of the semester on the given topic. Details about the project will be discussed later in the semester.

The attendance, active and informed participation required in the classroom-hours. Participation is based on attitude, attendance, and preparation.
Cellphones are becoming an increasing problem and disturbance in the classroom. Please only use your cell phones when it required by the instructor,
otherwise please do not text message or receive calls during class.
Week of
Topics of lectures/practices
1. Idea behind the quality - Terms of Quality. Quality management approaches.
2. Quality assurance (vs.?) quality control
3. Commitment to Continual Improvement
4. Commitment to Continual Improvement
6. TQM
7. Midterm test
8. ISO 9000 Management
9. ISO 9000 Management part
10. Problem-Solving Methodology
11. Audits
12. Lean Management
13. Presentations of the essays
14. Presentations of the essays
Type of evaluation,
repetition, calculation
of grade, etc.
Class participation 25%
Midterm test: 25%
Final examination: 50%
Type of evaluation,
repetition, calculation
of grade, etc.
Compulsory literature: Foster, S. Thomas, Managing Quality: Integrating the Supply Chain, Global Edition, 6/E Pearson ISBN-10: 1292154217
Suggested literature: D. H. Stamatis, Quality Assurance, CRC Press, 2015
Print ISBN: 9781498728683, 1498728685, eText ISBN: 9781498728706, 1498728707
Alice Pearson, Quality Control 57 Success Secrets - 57 Most Asked
Questions On Quality Control - What You Need To Know
Emereo Publishing, Print ISBN: 9781488517150, 1488517150, eText ISBN:
9781488520648, 148852064X
Rodney Mcdonald, Quality Assurance 57 Success Secrets - 57 Most Asked
Questions On Quality Assurance - What You Need To Know
Print ISBN: 9781488517143, 1488517142, eText ISBN: 9781488520631,
Eric Ries: Lean startup