Institute: Gazdaság- és Társadalomtudományi Intézet (1084 Budapest, Tavaszmező u. 15-17.) Credit: 2
Type of classes: Nappali Language: angol Semester: 2018/19/1
 
Level: Kritérium tárgy;
 
Responsible Teacher: Dr. Szekeres Valéria Teacher(s): Gémesi Andrea;
Consultations (total/week): Heti Lectures: 1 Practice lectures: 0 Labs: 1 Consultations: 0
 
Type of Exam: félévközi jegy
 
Aim of the subject: A hallgatók üzleti írásbeli és szóbeli kommunikációs készségeinek fejlesztése
Requirements during the semester
(homeworks, essays,
excercises, teamworks,
presentations,
part and final
oral/written exam etc.): 		Zárthelyi dolgozatok megírása: 60%;
Házi dolgozat 20%
Órai aktivitás, évközi munka: 20%
 
Week of
semester		 Topics of lectures/practices
1. Introduction, Effective communication: oral and written. Intercultural aspects of business communication
2. Starting 1.: CV/resume, motivational letter, other important letter types (in short)
3. Starting 2.: job interview
4. Meetings, memo, notice, emailing
5. Telephoning, Small talk
6. Review 1, TEST1
7. Effective communication at a workplace. How to build a good team?
8. Presentations 1.
9. Presentations 2.
10. Negotiating 1
11. Negotiating 2
12. Customer care: dealing with complaints
13. Review2, Test 2
14. How competitive are your business communication skills now? (Mock exam) Grading.Closing the term.
Type of evaluation,
repetition, calculation
of grade, etc. 		Évközi jegy
Zh-k: 60%
Házi dolgozat 20%
Órai aktivitás, évközi munka: 20%
 
Compulsory literature: Simon Clark, Mark Powell: In Company
Cambridge Professional series
Suggested literature: Alyson Goldstein: English for Business Communications
Mary Ellen Guffey: Essentials of Business Communication
Dale Carnegie: How to Win Friends and Influence People
Cambridge Professional series