Obuda University |
[GGTUK1KTNC] Business Communication |
Institute: | Gazdaság- és Társadalomtudományi Intézet (1084 Budapest, Tavaszmező u. 15-17.) | Credit: | 2 | ||||||||
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Type of classes: | Nappali | Language: | angol | Semester: | 2018/19/1 | ||||||
Level: | Kritérium tárgy; | ||||||||||
Responsible Teacher: | Dr. Szekeres Valéria | Teacher(s): | Gémesi Andrea; | ||||||||
Consultations (total/week): | Heti | Lectures: | 1 | Practice lectures: | 0 | Labs: | 1 | Consultations: | 0 | ||
Type of Exam: | félévközi jegy | ||||||||||
Aim of the subject: | A hallgatók üzleti írásbeli és szóbeli kommunikációs készségeinek fejlesztése | ||||||||||
Requirements during the semester (homeworks, essays, excercises, teamworks, presentations, part and final oral/written exam etc.): |
Zárthelyi dolgozatok megírása: 60%; Házi dolgozat 20% Órai aktivitás, évközi munka: 20% |
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Week of semester |
Topics of lectures/practices | ||||||||||
1. | Introduction, Effective communication: oral and written. Intercultural aspects of business communication | ||||||||||
2. | Starting 1.: CV/resume, motivational letter, other important letter types (in short) | ||||||||||
3. | Starting 2.: job interview | ||||||||||
4. | Meetings, memo, notice, emailing | ||||||||||
5. | Telephoning, Small talk | ||||||||||
6. | Review 1, TEST1 | ||||||||||
7. | Effective communication at a workplace. How to build a good team? | ||||||||||
8. | Presentations 1. | ||||||||||
9. | Presentations 2. | ||||||||||
10. | Negotiating 1 | ||||||||||
11. | Negotiating 2 | ||||||||||
12. | Customer care: dealing with complaints | ||||||||||
13. | Review2, Test 2 | ||||||||||
14. | How competitive are your business communication skills now? (Mock exam) Grading.Closing the term. | ||||||||||
Type of evaluation, repetition, calculation of grade, etc. |
Évközi jegy Zh-k: 60% Házi dolgozat 20% Órai aktivitás, évközi munka: 20% |
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Compulsory literature: |
Simon Clark, Mark Powell: In Company Cambridge Professional series |
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Suggested literature: |
Alyson Goldstein: English for Business Communications Mary Ellen Guffey: Essentials of Business Communication Dale Carnegie: How to Win Friends and Influence People Cambridge Professional series |