Óbudai Egyetem - Keleti Károly Gazdasági Kar
Intézet: Vállalkozásmenedzsment Intézet (1084 Budapest, Tavaszmezõ u. 15-17.) Kreditérték: 4
Tagozat: Nappali Nyelv: English Félév: 2018/19/2
Szakok: Technical Management BSc;
Tantárgyfelelős oktató: Dr. Reicher Regina Zsuzsánna Oktatók: dr. László Gábor;
Heti/Féléves óraszámok: Heti Előadás: 1 Tantermi gyakorlat: 2 Labor: 0 Konzultáció: 0
Félévzárás módja (követelmény): félévközi jegy
Oktatási cél: The course explores how the landscape of quality management is changing and evolving. The objective of this course is to provide students with an
understanding of the concepts, the theory and the practice of the concepts. The course is a combination of lecturing, problem solving, tutorial and
discussion sections. To achieve the required progress in the material, students must use the Text during the classroom hours and should follow the
material from the Text on a regular basis.
Félévközi követelmények
(feladat, zh. dolgozat, esszé, stb):
Students will be required to conduct research and gather information for their presentations. Each group will be required to give a presentation
at the end of the semester on the given topic. Details about the project will be discussed later in the semester.

The attendance, active and informed participation required in the classroom-hours. Participation is based on attitude, attendance, and preparation.
Cellphones are becoming an increasing problem and disturbance in the classroom. Please only use your cell phones when it required by the instructor,
otherwise please do not text message or receive calls during class.
Oktatási hét
1. Total Quality Management: An Overview, Evolution of Total Quality Management, Quality Gurus
2. Leadership and TQM, Scientific Management
3. System Approach to Management Theory, Strategic Planning, Cost of Quality
4. Organization for TQM, Customer Satisfaction, Total Employee Involvement
5. Supplier Partnership, Total Productive Maintenance
6. Quality Awards, Quality Circles
7. Fundamentals of Statistics
8. Process Capability, Inward Inspection
9. Seven Traditional Tools of TQM, The Seven Modern Tools of TQM
10. Kaizen and Continuous Improvement
11. 5S, Six Sigma, Lean Management
12. Failure Modes and Effects Analysis, Reliability Engineering, Business Process Reengineering
13. Benchmarking, Quality Function Deployment, Quality Loss Function, Design for Quality, alue Engineering
14. ISO 9000 Quality Systems, ISO 14000 Quality Systems, Terminology Used in Japanese Management Practices
Az értékelés, a lebonyolítás,
a pótlás módja,
a jegy kialakításának szempontjai:
Class participation 25%
Midterm test: 25%
Final examination: 50%
A félévzárás módja
(írásbeli, szóbeli, teszt, stb.):
in written
Kötelező irodalom: D.R. Kiran: Total Quality Management: Key Concepts and Case Studies
Ajánlott irodalom: Foster, S. Thomas, Managing Quality: Integrating the Supply Chain, Global Edition, 6/E Pearson ISBN-10: 1292154217